1. Acceptance of Terms
By accessing and booking through MountainTrek.in, you agree to be bound by these Terms and Conditions. These terms apply to all bookings, services, communications, and transactions made via our website, email, or phone.
MountainTrek.in reserves the right to update or modify these terms at any time without prior notice. Continued use of our services constitutes acceptance of the revised terms.
2. Booking Process
- All bookings are subject to availability and confirmation.
- A booking is considered confirmed only after full or partial payment and receipt of a confirmation email.
- Guests are responsible for providing accurate information during booking.
3. Payments
- Prices displayed are inclusive of applicable taxes unless stated otherwise.
- Full payment must be made before the commencement of the tour.
- In case of non-payment, MountainTrek.in reserves the right to cancel the booking.
4. Amendments & Cancellation
- Amendments to travel dates or itinerary are subject to availability and may incur additional charges.
- Cancellation requests must be made in writing.
- Refunds and cancellation charges will follow our published Cancellation Policy.
5. Itinerary & Service Modifications
- MountainTrek.in reserves the right to make changes in itinerary, transport, accommodation, or activities due to weather, operational issues, or any Force Majeure events.
- Every effort will be made to maintain original plans or offer comparable alternatives.
6. Transport & Hotel Stay
- Vehicle use is limited to the scope of the itinerary. Extra usage will incur additional charges.
- Hotel check-in is as per standard timing (typically 11:00 AM). Early check-in is subject to availability.
- Air conditioning in vehicles may not function efficiently in high-altitude or hilly areas.
7. Guest Behavior
- Guests are expected to maintain respectful behavior toward fellow travelers, staff, and locals.
- Misconduct, harassment, intoxication, or disruption of the tour may result in removal without refund.
- Littering is strictly prohibited. Please help preserve the natural beauty of Himachal by maintaining cleanliness and eco-friendly practices.
8. Liability & Responsibility
- MountainTrek.in acts as an intermediary between guests and third-party providers (hotels, transport, adventure operators, etc.).
- While we ensure reliable services, we are not liable for delays, accidents, injuries, losses, or damages caused by third-party providers or uncontrollable events (natural calamities, political unrest, etc.).
- Travelers are solely responsible for their personal belongings and travel insurance.
9. Health & Fitness
Guests should ensure they are physically fit for high-altitude travel and adventure activities. Any health conditions must be disclosed before travel. MountainTrek.in is not liable for issues arising due to undisclosed or unmanaged health conditions.
10. Travel Insurance
Travel insurance is not included in our packages unless specified. Guests are strongly advised to purchase comprehensive insurance covering medical emergencies, cancellations, delays, and personal loss.
11. Legal Jurisdiction
All disputes arising out of any bookings through MountainTrek.in shall fall under the jurisdiction of the courts in Delhi, India.
Disclaimer
- MountainTrek.in makes every effort to provide accurate and up-to-date information on the website and promotional materials. However, we do not guarantee the accuracy, completeness, or suitability of the information for any specific purpose.
- All images used are for representation purposes only and actual experiences may vary due to seasonal changes, weather, or vendor availability.
- MountainTrek.in shall not be held liable for any direct, indirect, incidental, or consequential losses arising from your use of our website or services.
- Adventure activities offered (e.g., paragliding, rafting, skiing) involve inherent risk. Participation is at the guest’s own discretion and risk.
Contact Us
For further clarification on these terms, you may contact:
MountainTrek.in
Email: info@mountaintrek.in
Phone: +91-8178386518
Website: www.mountaintrek.in